By GuiedGui
01 Dec 2020 20:00
Category: Bug Report

If the time estimate and priority of a Helpdesk is changed while it is closed (as duplicate or as resolved, doesn't matter), it doesn't reflect that change.

I tried changing this Helpdesk's time estimate and priority to 69 hours and lowest, respectively, but it does not reflect those changes.

Pity that it doesn't show, but you can try this for yourself.

Resolved: Yes
Bug Report Lowest 0 hr

By @HullBreach
10 Jan 2021 21:04

fixed by changing order of checks when saving

By @GuiedGui
07 Dec 2020 04:03

A fair point, but I was just thinking it would be good for documentation's sake.

By @Rlad116
07 Dec 2020 03:23

Why would something that's fixed need to be updated

By @Rlad116
07 Dec 2020 03:22

Why would it need to change that literally doesn't make sense

By @GuiedGui
01 Dec 2020 20:00

Talking to Helpdeskmins, ofc.

@HullBreach changed the hour estimate from 0.
10 Jan 2021 21:04

@HullBreach marked this request as resolved.
10 Jan 2021 21:04

@HullBreach left a reply.
10 Jan 2021 21:04

@HullBreach claimed ownership of this request.
10 Jan 2021 20:52

@GuiedGui left a reply.
07 Dec 2020 04:03

@Rlad116 left a reply.
07 Dec 2020 03:23

@Rlad116 left a reply.
07 Dec 2020 03:22

@GuiedGui left a reply.
01 Dec 2020 20:00

@GuiedGui created this request.
01 Dec 2020 20:00