Ok I was laying in bed last night, and I had this GREAT idea. HB could make a help forum, where if you have a question about the website, there would be a new type of admin, a helpmin, or advicemin, and they would be answering your questions and they could see all the questions. It would be set up almost exactly like gameshows, so it's an idea that could bev done.
I like this idea of a "help desk." The only problem I see is how to keep it occupied. Rather than a gameshow format, it would be more suited as a forum where users can ask questions and only admins can answer.
Lim this ties to another idea i had: admin calling. If you need somthing you can type /calladmin and it will send a message to all the admins in chatroom ninja, so it will show up like a twiiter message.
This is the premise behind the upcoming Secretary admin: A unified inbox to ask all questions relating to these websites. Any of those admins can reply back to the member who asked the question.