By pringlepig
21 Sep 2021 14:32
Category: New Feature

What is the administration thing on the helpdesk?

Resolved: Yes
New Feature Lowest 100 hr

By @GuiedGui
21 Sep 2021 21:03

It's for us Helpdeskmins to add information to each Helpdesk, such as priority, hour estimates, ownership, and marking questions as done or not.

For example,

@GuiedGui claimed ownership of this request.
21 Sep 2021 21:03

@GuiedGui set the priority.
21 Sep 2021 21:03

@GuiedGui changed the hour estimate from 0.
21 Sep 2021 21:03

@GuiedGui marked this request as resolved.
21 Sep 2021 21:03

@GuiedGui left a reply.
21 Sep 2021 21:03

@pringlepig created this request.
21 Sep 2021 14:32